Mindset Matters - A Powerful Tool Improving Agencies and Outcomes


Monday, August 19, 2019
11:00 AM - 12:00 PM
Session Type: Workshop

This interactive discussion with participants will focus on introducing the “Outward Mindset” as a foundational component of culture change within an agency by influencing the behavior of all staff, beginning with its leadership. Using the “El Dorado County Experience” as a case study of an agency's culture change, we will learn about a set of principles and tools available to leaders who want to see more transformational environments for their people and better outcomes in their agencies. Bonta’s Black Box Theory holds that change agents can more constructively influence the outcomes of clients and reduce recidivism by building more positive relationships and realizing the goal of safer communities through changed lives. An improved mindset can influence the effectiveness of change agents by further improving relationships between leaders and staff, colleagues, stakeholders, clients, and the communities we serve.


Jack Colwell
Director of Public Safety Practice, Arbinger Institute

Brian Richart
Chief Probation Officer, El Dorado County Probation

As the Director of Arbinger’s Public Safety Practice, Jack Colwell oversees Arbinger’s work with police and public safety agencies across America and the world. Jack retired after nearly 29 years from the Kansas City, MO Police Department. His duties included patrol, S.W.A.T., investigations, professional training, leadership and organizational development. Jack served the end of his career as the co-founder of the Regional Police Academy’s, Leadership Academy. He is the coauthor of the book Unleashing the Power of Unconditional Respect: Transforming Law Enforcement and Police Training-CRC Press (June 2010). Various agencies and academies around the country use this book as part of promotional exams and training. Jack is a graduate of the U.S. Army’s University of Foreign Military and Cultural Studies (UFMCS, in Fort Leavenworth, Kansas) Red Team Course and holds a Bachelor of Science Degree. Brian Richart was appointed Chief Probation Officer for the County of El Dorado in 2013 after serving as Chief of Staff and Deputy Chief in Oakland, CA. He came up through the ranks during a thirteen-year career with the Shasta County Probation Department where he left at the rank of Chief. Chief Richart worked briefly in the private sector as President of a corrections software and training firm, promoting evidence-based practices in community corrections. As a member of the Chief Probation Officers of California Executive Committee, Chief Richart advocates for the protection of communities through the development of health, well-being and rehabilitation in probation clients. Chief Richart was recently re-appointed by the Chief Justice of the State Supreme Court to the Family and Juvenile Law Advisory Committee of the California Judicial Council. He is a 1995 graduate from the California State University at Chico and has received certificates in juvenile reform work from Georgetown University, Public Policy Institute in Washington D.C.

Wade Warren
Chief USPO, US Probation Office - ND

Wade Warren has 35 years of experience in the criminal justice field. In July 2006, he was appointed as the Chief U.S. Probation Officer for the District of North Dakota. As the Chief Probation Officer, Wade has placed strong focus on officer safety and wellness, Indian Country, implementation of evidence-based practices, and innovative approaches to establishing and maintaining organizational culture. At present, the district of North Dakota is significantly engaged in delivering resiliency training which incorporates physiological self-management/advanced tactical breathing. This training is designed to improve decision making under duress and to promote long term wellness and resilience among staff and leaders. He has served on U.S. Probation and Pretrial Services National Wellness Committee since 2008. After serving for 28 years in both the enlisted and officer ranks, Wade Warren retired in 2010 from the Army National Guard as a Major. From 2007 to 2008, he was deployed to Iraq as the Intelligence Officer for the 164th Combat Engineer Battalion. During his military career, Warren held a variety of leadership positions, including two military commands. He maintained specialties as a Military Intelligence and Combat Engineer Officer.