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From Blind Spots to Breakthroughs: Coaching and Skill Development at Every Level
SESSION INFO
Monday, August 17, 2026
4:30 PM - 5:30 PM
Session Type: Workshop
Skill development doesn’t happen through knowledge alone, it requires practice, feedback, and reflection. Yet at every level of an organization, from frontline staff to senior leaders, individuals face blind spots that limit growth and performance. This interactive session explores how coaching can be used to build skills, strengthen professional relationships, and improve outcomes across roles. Participants will examine why coaching can feel uncomfortable, what effective coaching looks like in real-world settings, and how simple, powerful questions can shift conversations. We will demonstrate how coaching the person, not the problem, is a powerful transformation tool for individuals at all levels of an organization. Through a live, mock community of practice, participants will also experience a practical approach to sustaining learning and skill development, without adding additional meetings to their schedules.
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SESSION PRESENTERS
Amanda Milligan
District Director, IA Dept of Corrections
Amanda Milligan has served as District Director for Iowa's Second District since 2013. She holds a Bachelor’s and two Master’s degrees—in Psychology and Human Development & Family Studies—from Iowa State University. She is a Level II certified Sex Offender Treatment Professional and a certified EQ-i 2.0® and EQ 360® practitioner specializing in individual and group coaching to help professionals expand their emotional intelligence skills.
Brie Murphy
Academy Operations Manager, Oregon Department of Public Safety Standards and Training
Bay Area sports loyalist navigating life in the PNW, while attempting to parent twins who believe they’re the main characters. Powered by coffee, chaos, coaching, and an unhealthy knowledge of all things Disney.
Dr. Alexandra Walker
Director of Community Relations and Strategy, The Alliance for Community & Justice Innovation
Dr. Alexandra Walker is the Director of Community Relations and Strategy at the Alliance for Community and Justice Innovation (ACJI), which she co-founded to help organizations turn evidence into action. With over 25 years of experience in reentry, behavioral health, and corrections, Alex is an expert in implementation science, leadership development, and systems change. She previously served as Vice Chair of the Colorado Parole Board and has led local, state, and federal justice initiatives. At ACJI, she supports organizations through coaching, strategy, and training, helping leaders engage staff, foster psychological safety, and build healthy, high-impact cultures that drive results.
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