From Supervision to Support: Using Digital Technology to Improve Probation Outcomes with PARCA

SESSION INFO

Monday, August 17, 2026
1:00 PM - 2:30 PM
Session Type: Workshop

Community supervision agencies face mounting pressure to improve client outcomes while managing high caseloads and limited resources. The Probation and Reintegration Coach Application (PARCA), developed with funding from the National Institute on Drug Abuse (NIDA Grant #1R42DA056255, PI: Dr. Faye Taxman), is an evidence-based digital platform designed to bridge the gap between officers and clients. PARCA includes a mobile app for clients — supporting goal-setting, treatment engagement, and resource access — and a web dashboard giving officers real-time visibility into client progress and compliance. Grounded in Contingency Management and Motivational Interviewing, PARCA incentivizes positive behaviors while equipping officers with actionable, data-driven insights to guide case decisions. This session presents findings from real-world implementation in two Texas probation agencies, including lessons learned, user experiences from officers and clients, and strategies for successfully integrating digital tools into existing supervision workflows to improve accountability and recovery outcomes.

SESSION PRESENTERS

Arnie Aldridge
Research Economist, RTI International


Arnie Aldridge is a health economist with over 20 years of experience evaluating substance use related interventions in community and criminal justice system settings.


Steven Jenkins
CEO & Founder, PARCA


Steven Jenkins is the CEO of Q2i and Contingency Management Innovations (CMI), leading efforts to modernize behavioral health and community supervision through evidence-based contingency management (CM), AI, and scalable digital tools. Under his leadership, Q2i has implemented large-scale recovery incentive programs across nine states, delivering measurable improvements in treatment adherence, retention, and population health outcomes. The company’s platforms enable secure incentive delivery, real-time monitoring, and regulatory-compliant reporting at scale. Through CMI, Jenkins is advancing next-generation CM by integrating AI, contextual data, and adaptive interventions to personalize care across domains like substance use, mental health, and chronic disease. He also oversees PARCA, a digital platform supporting probation and reentry through behavioral reinforcement and AI-guided coaching. Jenkins collaborates with leading institutions (e.g., UCLA, WPI, RTI, GMU) and has secured NIH funding to translate research into real-world solutions. Known for combining scientific rigor with operational scalability, he has positioned Q2i as a national leader in digital behavioral health innovation.


Dr. Lindsay Smith
Research Associate,


Dr. Lindsay Smith is a Research Associate at George Mason University in the Schar School of Policy and Government. She works at the Center for Advancing Correctional Excellence! (ACE!) under the direction of Dr. Faye Taxman and Dr. Danielle Rudes. She earned her Bachelor of Arts degrees in Psychology and Sociology from the University of Missouri and her Master of Arts and Doctor of Philosophy in Criminology, Law, and Society from George Mason University. She studies criminal legal issues with an emphasis on social inequalities, physical and mental health disorders, and technological interventions. Her current research interests include testing mindfulness and exercise-based interventions, examining disability accommodations for justice-involved individuals, and exploring eating disorders among the incarcerated population. Dr. Smith has published in BMC Public Health, Social Science & Medicine – Mental Health, Health & Justice, and Aggression & Violent Behavior. She provides technical assistance to staff and supervisors of metropolitan and rural justice agencies and teaches Community Corrections and Crime Victims & Victimization to undergraduate students. Dr. Smith is also Mental Health First Aid certified.


Faye S. Taxman, PhD
University Professor, George Mason University


Faye S. Taxman, Ph.D., is a University Professor at the Schar School of Policy and Government at George Mason University. She is a health service criminologist. She is recognized for her work in the development of seamless systems-of-care models that link the criminal justice system with other health care and other service delivery systems and reengineering probation and parole supervision services. She pioneered the development of translational tools to ease the implementation of research findings into practice such as the RNR Simulation Tool (www.gmuace.org/tools) to improve utilization of assessments in practice and treatment matching protocols and the Cascade of Care planning and system measures toolkit (https://www.jcoinctc.org/cascade-of-care). Dr. Taxman has published more than 250 articles. She is the current Principal Investigator for the National Institute on Drug Abuse’s Justice Community Overdose Innovation Network (JCOIN) Coordination and Translation Center. The American Society of Criminology's has recognized her with the Division of Sentencing and Corrections’ Distinguished Scholar twice, Rita Warren and Ted Palmer Differential Intervention Treatment award, Joan McCord Award (Division of Experimental Criminology), a Fellow of the American Society of Criminology, lifetime achievement award from the American Society of Criminology's Division of Sentencing and Corrections (2019) and August Vollmer Award (2023).


Bengisu Tulu
Professor of Information Systems, George Mason University


Dr. Bengisu Tulu is a Professor of Information Systems in the WPI Business School at Worcester Polytechnic Institute (WPI) in Worcester, Massachusetts. She earned her Ph.D. in Management of Information Systems and Technology from Claremont Graduate University. Dr. Tulu’s research interests include development and implementation of Health Information Technologies and digital health interventions. Dr. Tulu is a leader in designing digital health interventions and implementing health information technology solutions. She has been designing patient and provider facing digital health applications to support patients and clinicians managing chronic conditions. Her research has been supported by more than $30 million in federal grants from the National Science Foundation, National Institutes of Health, Agency for Healthcare Research & Quality and the Veterans Affairs. She has edited two books and six book chapters, and she has published more than 50 journal articles and more than 100 conference papers, abstracts, and posters.