Tech-Driven Transformation

SESSION INFO

Wednesday, August 27, 2025
9:15 AM - 10:45 AM
Session Type: Workshop

This session focuses on integrating technology within probation departments to enhance supervision, monitoring, and case management. Participants will explore various tools such Virtual Reality, Electronic Monitoring, risk assessment software, and data management systems to streamline operations, improve efficiency, and ensure better outcomes for individuals under supervision. The session will also cover the role of digital platforms and dashboard in enhancing communication between internal functional areas, as well as the use of Artificial Intelligence technology and progress tracking. Key discussions will include challenges and best practices for implementing these technologies, ensuring privacy and data security, and training staff to effectively use these tools. By the end of the session, attendees will have a clearer understanding of how to leverage technology to improve probation practices and support rehabilitation efforts.

SESSION PRESENTERS

Badar Chaudhry
Application Director, NYC Department of Probation

Razwan Mirza
Chief Information Officer, NYC Department of Probation


Razwan Mirza is a visionary IT leader and strategic innovator currently serving as Chief Information Officer (CIO), where he spearheads technology-driven initiatives that have transformed public safety operations. Through the deployment of cutting-edge technologies, data-driven systems, and integrated communication platforms, Mr. Mirza has enhanced multiple operational efficiencies, strengthened cybersecurity frameworks, and improved overall public safety outcomes. His leadership has been pivotal in aligning IT strategy with public policy, ensuring that technology solutions deliver measurable impact on community well-being and criminal justice system. Prior to his current role as CIO, Mr. Mirza played a transformative role in serving NYC Department of Social services, Department of Homeless Services, and the NYC Department of Aging for over 23years combined. In his earlier role as an agency’s Chief Enterprise Architect and later as Infrastructure Director he led large-scale digital transformation initiatives that modernized IT infrastructure, improved service accessibility, and optimized operational efficiency across government agencies. By introducing scalable solutions, robust enterprise architectures, and innovative digital platforms, Mr. Mirza revolutionized how public services are delivered, enabling better support for the vulnerable population of NYC. With a proven track record of leveraging technology for public good, Mr. Mirza continues to drive innovation, operational excellence, and strategic growth in the public sector through visionary IT leadership.