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Define it Before You Do It: Launching NC’s Trauma Informed and Engaged Supervision Project
SESSION INFO
Wednesday, August 27, 2025
9:15 AM - 10:45 AM
Session Type: Workshop
One of the many reasons programs and interventions fail is because the key ingredients (i.e., active components) are not clearly defined. Unfortunately, we often realize that a program lacks clarity only after we have asked staff to start implementing it. Poorly defined programs can lead to staff frustration and limited implementation, and have little to no impact on the intended outcomes. This session describes how the North Carolina Department of Adult Correction (NCDAC) partnered with an academic research team to launch our trauma-informed and engaged supervision (TIES) project. We will share how findings from a pre-implementation assessment were used to map and define the active ingredients of our TIES model. Additionally, we will share how we used this mapping process to identify strategies to enhance implementation (e.g., leadership engagement, implementation champions, technical modifications) and to develop feasible and rigorous program evaluation.
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SESSION PRESENTERS
Brian K. Gates, MPA
Director of Program Services, NC Department of Adult Correction
Brian Gates has over 30 years of experience with probation and parole and has worked in multiple districts across the state of NC, starting as a parole officer and eventually moving to the Division Administrator with oversite of 22 counties and 8 judicial districts. Currently, Mr. Gates is the Director of Program Services and is responsible for the oversight and administration of North Carolina Division of Community Supervision’s policy development, technology, training, and programming sections, including the supervision of all specialty caseloads.
Dr. Tonya Van Deinse, PhD
Research Associate Professor, University of North Carolina at Chapel Hill
Dr. Tonya Van Deinse is a research associate professor in the School of Social Work at the University of North Carolina at Chapel Hill. Dr. Van Deinse and her lab – Health Interventions in the Legal System (HILS Lab) – focus on intervention design, implementation, and evaluation at the interface of behavioral health and legal systems. Dr. Van Deinse started her work in mental health 21 years ago in residential treatment with adults with severe mental illnesses and then later worked in mental health at the systems level (i.e., managed care organization) where she began to focus on people with severe mental illnesses in the criminal justice system. Dr. Van Deinse is the principal investigator and implementation science researcher on a number of research studies and program evaluations. Examples of studies in the legal system include: (1) developing and testing tailored implementation strategies to improve collaboration and coordinator between mental health probation officers and community resource providers, (2) testing clinical case consultation and network building effort to improve implementation of specialized mental health supervision, (3) evaluating an expansion model of a county’s mental health court. Dr. Van Deinse has her BA in Public Policy and Master’s and PhD in Social Work.
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