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Smart Supervision: Leveraging AI for Caseload Optimization
SESSION INFO
Monday, August 25, 2025
2:00 PM - 3:00 PM
Session Type: Workshop
Discover how AI is revolutionizing community supervision in "Smart Supervision," an innovative training program designed for today's community supervision professionals. This dynamic workshop explores cutting-edge AI tools and strategies that empower officers to efficiently manage increasingly complex caseloads while maintaining quality supervision. You'll learn practical applications of artificial intelligence that streamline administrative tasks, enhance risk assessment accuracy, and create more time for meaningful client interactions. Join us to explore how these technological advances can reduce burnout, improve outcomes, and transform the way community supervision operates in the digital age—all while maintaining the human connection that remains at the heart of effective supervision.
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SESSION PRESENTERS
Jonovan Boutte
Director, Software Engineering, Tyler Technologies
Jonovan Boutte serves as the Director of Software Engineering at Tyler Technologies, Inc. With over 25 years of experience in the technology sector, Jonovan has held various leadership roles, demonstrating his expertise in software engineering and integration consulting. Jonovan joined Tyler in 2021 as the Director of Integration Consulting after leadership roles in the technology and banking sectors. He is committed to driving innovation and excellence in software engineering.
Karl Czyz
Senior Director of Operations, Tyler Technologies
Karl Czyz serves as Sr. Director of Operations at Tyler Technologies, Inc. In his 16 years with Tyler, he has held various leadership roles, showcasing his expertise in operations and professional services. Karl holds a Bachelor of Applied Science (BASc) in Industrial Distribution, Engineering & Business from Texas A&M University. He is committed to driving operational excellence and innovation.
Jack Martin
Client Executive, Enterprise Supervision, Tyler Technologies
Jack Martin, former director of the Clark County Department of Juvenile Justice Services, has served over three decades in law enforcement, both in the adult and juvenile arenas. He is a national educator for operational issues surrounding cultural change initiatives within law enforcement agencies, and an expert in designing and conducting educational programs for adult and juvenile justice system associates. He is the 2025 National Chair for Coalition for Juvenile Justice.
Ken Miles
VP & General Manager, Tyler Technologies
Ken Miles is the vice president and general manager of Enterprise Supervision at Tyler Technologies. His career began with honorable service in the US Marine Corps and a significant tenure in Law Enforcement. Miles transitioned to integrated criminal justice solutions after successfully implementing a countywide system as a client, which redirected his career path.
Since joining Tyler Technologies in 2002, he has been a cornerstone of the Courts & Justice Division. His leadership has been instrumental in advancing Tyler’s products to meet the evolving needs of the justice community. With over thirty years of industry experience, Miles has successfully delivered major projects across the United States and internationally.
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