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Using Purpose-Built AI to Streamline Quality Assurance and Improve Coaching Accuracy in Core Correctional Practices
SESSION INFO
Tuesday, August 18, 2026
1:30 PM - 3:00 PM
Session Type: Workshop
: We will discuss the struggles we have faced implementing Core Correctional Practices in the Adult Probation System in Arizona. As a result of those struggles, we partnered with a provider who has trained thousands of community correctional professionals in Core Correctional Practices and manually scored over 40,000 recordings of staff using the curriculum. Our training, coaching, and quality assurance processes will be supported and empowered by automation (electronic learning models, skill use planning activities, branched logic-driven recording review tools, fidelity-based benchmarks throughout all features, proprietary evaluation algorithms, and multiple closed - enterprise-level artificial intelligence tools) that can save significant agency and staff resources throughout skill acquisition to competency. In one county, we have been studying the impact of this hybrid approach in a randomized controlled trial involving over thirty officers, over ten peer coaches, and hundreds of skill use recordings.
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SESSION PRESENTERS
Brian Colgan
Consultant, Praxus
Brian Colgan has worked in community corrections for over three decades in both the county and federal systems. He has worked as an officer, middle manager, and division manager. His experience includes: agency-level coordination of the implementation of the Risk, Needs, and Responsivity (RNR) model; training and coaching staff in the use of Core Correctional Practices; reviewing over 1,000 recordings between staff and individuals under supervision (IUS); and creating curriculum used by staff and IUSs. He has completed dozens of agency-level evaluations of RNR implementation. In 2022, he served as the project lead for a National Institute of Corrections' project to evaluate the Community Corrections Report Card (CCR) developed by Drs. Ralph Serin, Chris Lowenkamp, and Guy Bourgon. The CCR integrates contemporary research, policy, and practices in community supervision of IUSs into a comprehensive, public-domain evaluation tool. In 2020, Brian co-founded PRAXUS, a company focused on leveraging technology to advance the implementation of the Principles of Effective Intervention. He has an M.A. from Northern Arizona University.
Chief John Fuery
Chief Probation Officer, Pinal County Adult Probation
John Fuery began his career in probation in 2005 as a field probation officer and steadily advanced through the ranks, holding roles such as lead officer, supervisor, and division manager before being appointed chief in September 2024. His leadership reflects extensive experience in community corrections and supervision practices. As chief, John oversees adult probation services in Pinal County, focusing on behavior change, accountability, and reducing recidivism through evidence-based programs. He is recognized by colleagues for his leadership, professionalism, and ability to connect with individuals in the justice system with empathy and effective communication. He holds a master’s degree in justice management from the University of Nevada (earned in 2019) and has contributed to the field as an instructor and trainer in evidence-based correctional practices across Arizona.
Ryan D Osborn
Programs Specialist, AZ Supreme Court/AZ Administrative Office of the Courts
Ryan Osborn is a Program Specialist with the Arizona Supreme Court, Administrative Office of the Courts, Adult Probation Services Division. With more than 26 years of experience in community corrections, including over two decades as a probation officer, he has dedicated his career to advancing evidence-based practices and improving outcomes in adult probation. Ryan is a statewide leader in the implementation of Core Correctional Practices, including Effective Practices in Correctional Settings (EPICS II). He has served as an EPICS II coach since 2013 and became a Master Trainer and Master Coach in 2022. In his current role, he develops and delivers training, supports agencies in aligning practices with the Risk-Need-Responsivity (RNR) model, and works to improve fidelity through structured coaching and quality assurance. He is actively involved in statewide initiatives to strengthen assessment practices, case planning, and supervision strategies. Ryan is passionate about helping agencies bridge the gap between training and practice to improve outcomes and reduce recidivism.
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