Implementation Intelligence: Strategic Planning for Supervision System Success

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Robert Ambroselli is responsible for managing client implementations and relationships for Tyler Technologies’ Enterprise Supervision accounts. Prior to joining Tyler Technologies, he managed Alameda County Probation Department’s implementation of Enterprise Supervision for Adult, Juvenile and Pretrial projects. Mr. Ambroselli has more than 30 years of public safety experience in corrections and state parole with assignments that included activation of California’s first maximum security prison, Pelican Bay State Prison. He was the Assistant Chief of the Office of Correctional Safety and was appointed Director of State Parole for California by Governor Arnold Schwarzenegger. In his corporate career, he has managed and implemented many large-scale accounts that span county and statewide implementations.

Jeff Appelman serves as director of professional services and is responsible for executive oversight, governance, execution strategy, and escalation management for Tyler Technologies’ Enterprise Supervision accounts. Before his current role, Jeff held various delivery and management positions over his 15-year tenure at Tyler Technologies, including professional services manager and account executive for Courts & Justice. He also worked as an implementation consultant at Brierley & Partners and Tyler Technologies. He has been instrumental in managing and implementing large-scale projects that span both county and statewide implementations. In addition to his expertise in professional services and implementation, Appelman has a strong background in web development and maintenance from his time at Evergreen Architectural Group and ISG Architects. Appelman holds a Bachelor of Science degree in political science from Texas A&M University. Throughout his career, Appelman has demonstrated exceptional technical knowledge and communication skills, making him a valuable asset to his team and clients.

Jack Martin, former director of the Clark County Department of Juvenile Justice Services, has served over three decades in law enforcement, both in the adult and juvenile arenas. Mr. Martin began his career in California before transitioning to Arizona and Hawaii as a subject matter expert, rebuilding troubled correctional systems experiencing rampant civil rights violations. Mr. Martin earned his bachelor’s degree in criminal justice administration and communications, and master’s in public administration, and is a national speaker for operational issues surrounding cultural change initiatives within law enforcement agencies, and an expert in designing and teaching classes for all working in the justice system, adult or juvenile. Mr. Martin has also served on the Southern Nevada local workforce board as Vice Chair, Program Chair, and operational expert. He has developed numerous re-entry programs utilizing blended funding streams and looks forward to sharing his 30+ years of experience building workforce opportunities for our second-chance citizens.