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Intensive Session: The Cultural Architecture of Change: Understanding, Assessing, and Transforming Organizational Culture in Community Corrections
SESSION INFO
Sunday, March 1, 2026
8:00 AM - 12:00 PM
Session Type: Intensive
Organizational culture is the invisible architecture determining whether strategic initiatives succeed or fail. For community corrections leaders, shaping it is the foundation of sustainable change. This workshop provides a deep dive into organizational culture. Using Edgar Schein’s model, participants will learn to assess their agency’s culture, from visible artifacts to invisible assumptions. The Competing Values Framework then helps leaders diagnose their culture and create an action plan for intentional transformation. We integrate Self-Determination Theory to move teams from compliance to commitment by addressing their core needs for autonomy, competence, and relatedness. The session culminates in Strategic Narrative Development. Participants will learn to craft stories that function as vessels of culture, triggering neurological responses to foster trust and prosocial behavior. Through hands-on activities, leaders will assess their culture, diagnose motivation challenges, and craft strategic narratives—leaving with concrete tools to lead transformation.
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SESSION PRESENTERS
Zachary McElgunn
Education Director, Global Professional Services
Zach McElgunn is a seasoned healthcare and human services professional with a decade of experience supporting organizations’ research, accreditation, and implementation efforts. He began his career as a research assistant at the University of Virginia, where he honed his skills in statistical analysis, behavioral health narrative analysis, and poster presentations. Since that time, Zach has partnered with numerous organizations to: achieve accreditations and certifications, develop and deliver continuing education programs, and implement evidence-based practices (EBPs). Guiding organizations through the process of obtaining and maintaining industry-recognized standards, Zach finds both curiosity and passion in the opportunity to enhance the professional development of healthcare and human services staff. Zach has presented at national and international conferences on topics such as evidence-based practice selection, implementation science and practice, organizational culture, and workforce development (recruitment, retention, and performance). His work and experience currently sit at the intersection of accreditation, EBP implementation, organizational culture, and self-determination theory, allowing him to provide detailed perspective and analysis of efforts to improve organizational performance and outcomes.
Charles Robinson
Deputy Chief, Probation and Pretrial Services Office Administrative Office of the United States Courts
Charles Robinson, Deputy Chief of the Probation & Pretrial Services Office, boasts over 20 years of experience in county and federal probation, including caseload supervision and chief probation officer roles. He co-authored influential training programs like Decision Points and EPICS II, focusing on cognitive-behavioral strategies for client rehabilitation and officer effectiveness. A seasoned consultant, Robinson has trained leaders and staff in juvenile and adult correctional settings across the globe, promoting evidence-based community supervision practices. His work has contributed to research literature on effective community supervision. Robinson is deeply committed to the impact of probation officers, believing their direct interactions significantly influence clients and communities.
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