The Conceivable Conclusion to Office Visits: Managing Robust Caseloads


Tuesday, February 1, 2022
8:00 AM - 9:30 AM
Session Type: Workshop

The field of community corrections is often misunderstood but an expanding component of the criminal justice system. Tools of the trade are ever-evolving from innovation among multiple industries and acclimating to the clientele serviced. States are deferring inmates from prisons and placing them on some form of supervision. In doing so, offenders with varying risk levels and criminal backgrounds are being supervised within communities. To manage the continuing increase in caseloads and ensure public safety, supervising smarter, not harder, by using technology and new ways of thinking and working become imperative to managing officer workloads. Just how do probation officers take advantage of the various devices and technologies within an ever-changing work environment? Discussions will explore using technology to supervise, surveil, and manage the large sums of data collected. Exploration in areas where improvements and advancements can be incorporated into agency practices will be the focus.


Angella New
Bureau Chief, FL Department of Corrections

Angella New is currently the Bureau Chief of Community Programs at the Florida Department of Corrections (FDC), in the Office of Community Corrections. Angella has over 24 years of experience in the field of Criminal Justice and over 23 years in Community Corrections. Angella worked in various certified positions for 20 years directly in the field assisting those on supervision. Angella now works in Central Office overseeing the Office of Interstate Compact and Victim Services. In her current role, Angella exams innovative strategies to monitoring individuals and using technology to assist field staff when she is not doing legislative bill analysis’ and assisting with varied special projects. Angella is a recent graduate of the Florida Department of Law Enforcement’s Senior Leadership Program. Angella has a strong belief that servant leadership and mentoring are extremely vital aspects in sustaining highly productive and engaged staff and in that spirit developed a Leadership program for FDC Supervisors to foster succession planning, staff retention, and increase morale.