Georgia's Unique Approach to Serving Crime Victims Post-Conviction

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Keir Chapple is the Director of the Georgia Office of Victim Services. Keir earned a BS degree in Electrical Engineering Technology from Georgia Southern University in 2000 and his MBA from Keller Graduate School of Management in 2004. He began his career with the State Board of Pardons and Paroles as a Parole Officer in the Fulton County area in 2005. He was promoted to Assistant Chief Parole Officer in October 2007. Keir developed a desire to work with crime victims after volunteering at a Victims Visitors’ Day event during National Crime Victims’ Rights Week. He transferred to the Office of Victim Services as a Program Manager in 2014 to manage the state’s Victim Offender Dialogue Program, address unwanted offender communications, and assist victims with restitution issues. He was promoted to Deputy Director in July 2015 and appointed the Director in July 2024. He is a POST-certified Instructor and a certified Crisis Intervention Team Officer and Trainer. Keir has completed the National Organization for Victim Assistance (NOVA) Victim Assistance Academy and is a credentialed victim advocate with the National Advocate Credentialing Program (NACP). He is also a member of the National Association of Victim Assistance in Corrections (NAVAC), the National Organization for Victim Advocacy (NOVA), the American Probation and Parole Association (APPA), the Georgia Professional Association of Community Supervision (GPACS), the National Organization of Black Law Enforcement Executives (NOBLE) and the Georgia Association of Chiefs of Police (GACP). Keir has completed the National Facilitated Dialogue Training Program Pilot, NOVA’s Crisis Response Training, and is certified in critical incident stress management (CISM). He has presented nationally on victim services at NAVAC and APAI and locally to numerous organizations. Keir currently lives in the Atlanta area with his wife of 23 years and has two sons.

Christopher Toussant brings extensive experience to his role as Program Manager, backed by a diverse background in victim advocacy and criminal justice. He began advocacy work in January 2013 with the Clayton County District Attorney's Office. In 2017, he joined the State Board of Pardons and Paroles as a Victim Services Specialist, advancing to Senior Victim Services Specialist, Lead Program Coordinator, and eventually Program Manager. Christopher's academic credentials complement his practical expertise. He earned a Bachelor’s degree in Liberal Studies with a minor in Criminal Justice in 2014, a Master’s in Criminal Justice in 2018, and a Master’s in Public Administration in 2021. He is also a POST-Certified Instructor, an Advanced Comprehensive Victim Intervention Specialist certified by the National Association of Victim Advocacy, and trained in Critical Stress Incident Management (CSIM). Additionally, Christopher serves as a Victim-Offender Dialogue Facilitator. Christopher is a proud graduate of the 9th Cohort of the American Probation and Parole Association's Leadership Institute, where he was honored with the prestigious Norm Helber Award, given to the top student in the class. Recently, he also received the Joe Keegans Award, recognizing his exemplary service to victims of crime in probation and parole. Active in professional associations, Christopher is a member of the Georgia Professional Association of Community Supervision (GPACS), the American Probation and Parole Association (APPA), the National Organization for Victim Advocacy (NOVA), and the National Association of Victim Assistance in Corrections (NAVAC). He is also a member of the Alumni Advisory Board for Clayton State University, supporting the development of future leaders.