Leveraging Community Corrections Technology in a Pre/Present/Post Pandemic World


Tuesday, February 1, 2022
8:00 AM - 9:30 AM
Session Type: Workshop

Having a centralized unit overseeing low-risk cases allows district officers time, energy and resources in the field to focus on those in their charge needing more attention. This speaks directly to the philosophy of reentry, meeting supervisees where they are. Low-risk supervisees, do better when not mixed in with higher levels of risk, and when not over-supervised by officers compelled to assembly line their caseload. This is classic risk responsivity in action. Providing officers a central point of contact for vendor interaction, and providing the vendor with a central point of contact for a variety of agency responses allows for enhanced dialogue, training, achievement of supervision goals, savings in the millions of dollars, all while maintaining a firm focus on long-term community safety.


Mr Dale Jacobson
Chief P&P; Operations Logistics Unit,

Dale Jacobson began his career in 1988 as a Probation and Parole Officer in Alexandria, Virginia. There and in two other districts, Williamsburg and Gloucester, he has handled regular and intensive supervision, sex offenders, GPS, and presentence investigations. He has been declared an expert witness in sentencing guidelines, sentence time computation, and sentencing alternatives. In 1998, he was appointed chief of a district office on Virginia’s Middle Peninsula. He taught criminal justice at the high school and college level between 2006 and 2015. He is the administrator of the department’s community corrections operating procedures, and since 2016, has been the chief of the Operations Logistics Unit - Voice Verification Biometrics, overseeing 11,000 low-risk supervisees, and has worked closely with Shadowtrack to create and enhance a tool for officers in the field, supervising medium and higher risk cases.

Robert L Magaletta
President & CEO, Shadowtrack

Robert Magaletta, CEO of Shadowtrack, who is fluent in Spanish, and oversees all aspects of company operations. Robert, who also serves as Shadowtrack Technical Manager, supervises company sales, technical development, and customer relations. He works with application engineers, interactive voice response (IVR) development programmers and IT professionals on a daily basis. Before founding Shadowtrack, Robert served as President and CEO of Tri-Parish Security for 18 years, during which time he managed the implementation of an in-house monitoring facility. While at Tri-Parish, he formed House Arrest of America, a company designed to monitor the whereabouts of pre-trial defendants in the New Orleans area. Robert has extensive experience designing a state-of-the-art electronic monitoring facility, as well as providing training, support, sales and service for all aspects of home incarceration. Robert, who has more than 30 years of business and technology experience, attended both Louisiana State University in Baton Rouge and the University of New Orleans.