Functional Standards for Automated Case Management System for Probation
Enacted: Jan 2001
WHEREAS, probation provides a means for promoting public safety by supervising offenders while they live and work in their communities;
WHEREAS, probation agencies across the country gather, compile, analyze, and use massive amounts of data daily to 1) Track offenders’ compliance with court ordered conditions, 2) Obtain information on past court appearances for each person on probation and schedule future court activities, 3) Maintain records of payment of offenders’ financial obligations, 4) Select interventions appropriate for each offender, and 5) Obtain and share information with other agencies such as police, courts, schools, and treatment providers;
WHEREAS, agency administrators need to quickly retrieve information that helps them assess workloads, measure outcomes, secure funding, make expenditure decisions, and produce reports from aggregate data;
WHEREAS, increased workload and increased record keeping requirements have prompted probation agencies to automate case management systems;
WHEREAS, there have been no guidelines or standards to assist probation agencies in the development, implementation, maintenance, or enhancement of automated case management systems with the result that limited availability of shared information among agencies has forced each agency to struggle through an expensive independent development process that included identifying its organizational needs, translating those needs into functional requirements for a case management system, and communicating those needs appropriately to a systems architect.
NOW THEREFORE BE IT RESOLVED, that the American Probation and Parole Association hereby endorses and recommends the Functional Standards for Automated Case Management Systems for Probation to alleviate the burden faced by probation agencies for individual system development; facilitate dialogue between probation agencies and case management system providers; and encourage conformity in probation automated case management systems.