Intensive Sessions
Join us on Sunday, August 16th, 2026 for an intensive session!
Gain in-depth insights on key topics in community corrections and earn extra Continuing Education Credits.
Building High-Performance Leadership Teams
SUNDAY, AUGUST 16 | 8:00 AM - 12:00 PM ET
Leadership and Management Supervision StrategiesSession Description: This interactive session equips leaders to analyze their leadership style, evaluate emotional intelligence in action, and apply strategies that strengthen confidence, collaboration, and accountability. Through guided reflection and real-world exercises, participants will demonstrate effective communication skills that build trust and design a personal leadership mission statement aligned with organizational goals. Each activity incorporates specific, measurable, achievable, relevant, and time-bound (S.M.A.R.T.) outcomes, ensuring participants leave with actionable tools to improve team performance and engagement. By the end of the session, leaders will have identified one behavior to strengthen, developed a strategy to enhance emotional intelligence, and created a mission statement that defines their leadership purpose. This session blends clarity with confidence, empowering leaders to turn insight into measurable impact and transform how they lead their teams.
Training Objectives:
- Analyze their personal leadership styles to determine how it influences communication, motivation, and team performance.
- Evaluate how emotional intelligence impacts decision-making, trust, and accountability within teams.
- Apply leadership confidence strategies to effectively manage conflict and inspire team alignment.
- Demonstrate communication techniques that enhance collaboration and strengthen professional relationships.
- Design a personal leadership mission statement that aligns individual values with organizational goals and measurable outcomes.
Presenters
Dr. Jason C. Garnett is a respected expert in strategic leadership, organizational development, and criminal justice reform with more than 30 years of experience in corrections and executive leadership. As the former Acting Assistant Director and Chief of Parole for the Illinois Department of Corrections, he has led statewide initiatives advancing leadership culture, operational excellence, and reentry reform. As Founder and Principal of Jason C. Garnett & Company, he empowers organizations across corrections, corporate sectors, and higher education to build high-performing teams, strengthen accountability, and align strategy with measurable outcomes. His mission-driven approach emphasizes clarity, collaboration, and execution, helping leaders turn vision into sustained impact. Dr. Garnett holds a Ph.D. in Public Administration from the University of Illinois Springfield and a Master's in Rehabilitation from Southern Illinois University of Carbondale. Recognized nationally for Excellence in Corrections Leadership, he continues to advise, coach, and develop leaders committed to building effective systems and fostering lasting organizational transformation.
Crystal P. Sherrill is an Operational Excellence Strategist and Coach who helps organizations across various sectors, including corrections and electronic monitoring, establish a clear vision, order, and execution that doesn’t burn people out. With nearly 20 years of experience in learning, leadership, and operational restructuring, she builds systems that raise standards while supporting people. With 17 years inside the corrections and electronic monitoring space, her work sits at the intersection of people, learning, and operations. Crystal spent nearly two decades supporting parole, probation, and aftercare agencies through GPS and case management software, training field agents, supervisors, and leadership teams responsible for tens of thousands of cases. Her people-first approach ensures staff feel understood, supported, and confident in their roles, especially under pressure. Today, as the founder of a strategic planning and operations firm, Crystal partners with organizations to design learning, workflows, and leadership systems that are intentional, effective, and grounded in real-world demands. She believes operational excellence is not about working harder, but about integrity, clear expectations, and building systems that enable people to do meaningful work well. Her leadership philosophy is simple: when people are prepared, respected, and supported, performance naturally improves, fostering a culture of trust and excellence.
Impaired Driving Assessment Certification (FREE)
SUNDAY, AUGUST 16 | 8:00 AM - 12:00 PM ET
Substance Use Disorder Supervision StrategiesSession Description: This intensive workshop fulfills the requirements for certification on using the Impaired Driving Assessment (IDA) to enhance your ability to identify the appropriate supervision risk level of individuals who drive under the influence. Standard needs-risk assessments may show these individuals at low risk. Assessing risk for this population is complex and can benefit from the use of an additional tool that looks specifically at DUI and the variables that factor into whether the individual is at risk of another DUI offense. This workshop prepares you to use the IDA either as a paper or online assessment.
Training Objectives:
- Understand the development and clinical framework of the IDA.
- Identify the major risk factors for recidivism that the IDA addresses.
- Learn how to administer the IDA to clients.
- Understand and apply the scoring of the IDA.
Presenters
Andrea Henderson is APPA’s Probation and Parole Liaison for Region 6 (TX, NM, OK, LA, MS). Andrea earned a Bachelor of Science in Criminal Justice in 1994 and retired as a Supervisor from the Harris County CSCD in Houston in 2022. She possesses extensive experience working with clients in Felony Substance Abuse facilities, as well as those on probation for DWI and sex-related offenses. With nearly a decade of experience working directly with Harris County Criminal Courts and clients under Pretrial Bond supervision, Andrea has been a certified DWI Education Instructor for the State of Texas since 2006. She is dedicated to educating DWI offenders about the significance of applying classroom lessons to prevent further offenses and save lives.
Les P. Schultz began his journey with APPA in August as a Probation Fellow for Region 5, which encompasses Minnesota, Wisconsin, Michigan, Ohio, Indiana, and Illinois. He retired as the Probation Director for Brown County Probation in Minnesota in 2022, concluding nearly three decades of dedicated service. During this time, he also contributed to the field as an adjunct professor in the criminal justice department at a local state college. His involvement with the American Probation and Parole Association (APPA) has been extensive; he has served as a Regional Representative, Representative at Large, Program Chair, and most recently, as the Chair of the Constitution and By-Laws Committee.
Paul Hofmann brings over 30 years of experience working with justice-involved individuals, including those convicted of impaired driving offenses. He began his career in community corrections, providing supervision and case management to individuals returning from prison or serving diversion sentences in community-based programs. Paul later served as the Director of a Day Reporting Center before joining Colorado's Division of Probation Services within the State Court Administrator’s Office. In this role, he trained adult and juvenile probation officers on risk assessment tools, Motivational Interviewing, Relapse Prevention, and the guiding principles of Problem-Solving Courts. Paul also managed the Alcohol and Drug Driving Safety Program, overseeing the assessment and supervision of all impaired driving offenders in Colorado. He played a key role in launching the state's first five DUI courts through a State Highway Safety Grant. Since retiring from state government, Paul has continued to train community corrections staff nationwide on assessment tools for adult, juvenile, and DWI populations. He has been an UBER Driver and currently serves as the Probation Fellow for NHTSA Region 8. A Colorado native, Paul resides in Denver.
Gwyn Kaitis is a Program Analyst with the American Probation and Parole Association. She serves as grant manager for APPA’s grant projects with the National Highway Traffic Safety Administration (NHTSA) focused on the reduction of impaired driving. Her previous experience includes project management on federal and state grant funded programs including delivery of training and technical assistance; toolkit development; and policy analysis. She has created and provided training for various criminal legal system providers including courts, probation, victim advocates, and law enforcement.
Identity Before Compliance: Improving Accountability and Communication in Community Supervision
SUNDAY, AUGUST 16 | 8:00 AM - 12:00 PM ET
Reentry Reform Supervision StrategiesSession Description: Community supervision systems often focus on compliance enforcement without addressing the identity and emotional factors driving behavior. When supervision conversations focus only on rules and sanctions, accountability can become reactive and short-lived. Identity Before Compliance introduces the Undugu Identity-Centered Accountability Model, a structured engagement framework that helps supervision professionals address the emotional and identity drivers beneath behavioral reactions. By integrating emotional intelligence, identity stabilization, and structured accountability conversations, officers can guide participants toward responsibility rather than resistance. Participants will explore how identity instability contributes to escalation and technical violations and learn strategies agencies can implement through cohort programming, staff training, and licensed implementation of the Undugu Shared Language curriculum.
Training Objectives:
- Explain how identity instability and emotional escalation contribute to supervision violations and disengagement.
- Identify identity-based triggers that influence behavior during supervision interactions.
- Apply identity-centered accountability techniques to guide supervision conversations toward responsibility and behavioral change.
- Design basic engagement strategies that integrate emotional intelligence and identity development within supervision programming.
- Develop initial steps for implementing identity-centered cohort programming or staff training within their agency.
Presenters
Mario A. Reyes is a speaker, veteran of the United States Air Force, and President of Undugu, a nonprofit organization dedicated to strengthening emotional intelligence, accountability, and leadership among men and justice-involved populations. He is the creator of the Semantics Matters Shared Language Model, a behavioral engagement framework designed to improve communication and reduce escalation in community supervision systems. Reyes’ work focuses on the role language, identity, and emotional regulation play in supervision outcomes. Through his Identity-Centered Accountability approach, he helps supervision professionals identify the emotional drivers beneath behavioral reactions and guide conversations toward responsibility rather than confrontation. For more than two decades, Reyes has facilitated leadership and identity-centered programming with justice-involved individuals, fathers, and community leaders. His work bridges emotional intelligence training, restorative practices, and community-based engagement models that support long-term behavioral change. Through Undugu’s cohort programming, staff training, and agency partnerships, Reyes works with institutions seeking innovative strategies to improve officer–participant communication, reduce escalation during supervision encounters, and strengthen accountability across justice systems.
Jermail Shelton is the founder of the Undugu Foundation, a brotherhood community of more than 500 Black men focused on emotional intelligence, accountability, and authentic communication. Through his work with Undugu, Shelton has helped cultivate spaces where men engage in honest dialogue, develop self-awareness, and build stronger relationships within their families and communities. Shelton is the creator of the Undugu Speaks Curriculum, a communication and identity development framework that helps individuals articulate their experiences, develop their voice, and engage in meaningful conversations that support personal growth and accountability. He has coached professionals, community leaders, and aspiring speakers in developing clarity, confidence, and purpose-driven messaging. As a facilitator, Shelton brings deep experience guiding group dialogue and fostering environments where individuals can explore identity, responsibility, and emotional awareness. His work supports programs focused on leadership development, community engagement, and successful reintegration for justice-involved individuals.
The Human Side of Supervision: Evidence-Based Strategies for Behavior Change and Successful Reentry
SUNDAY, AUGUST 16 | 8:00 AM - 12:00 PM ET
Reentry Research/Evidence-based Practices Supervision StrategiesSession Description: Effective supervision is built on more than compliance; it requires approaches grounded in behavioral science, trust, and human connection. This intensive workshop explores evidence-based strategies that strengthen officer–client relationships and support long-term behavior change. Drawing on desistance theory, procedural justice, and emerging research in neuroscience, participants will examine how supervision practices influence motivation, compliance, and outcomes. The session emphasizes practical application, equipping attendees with tools to build trust, reinforce pro-social identity, and improve engagement with justice-involved individuals. Through interactive exercises and real-world scenarios, participants will leave with actionable strategies to enhance supervision effectiveness and support successful reentry.
Training Objectives:
- Explain key principles of desistance theory and their application in supervision.
- Apply procedural justice concepts to everyday supervision interactions.
- Incorporate behavioral science into case planning and supervision approaches.
- Evaluate how relationship-based practices impact compliance and recidivism.
Presenters
Ashley Martin has 19 years of experience with the South Carolina Department of Probation, Parole, and Pardon Services. She began her career as a field probation agent supervising high-risk populations and later served as a subject matter expert in evidence-based assessments, supervision planning, and violation decision-making. She currently serves as an Evidence-Based Analyst, where she supported an artificial intelligence pilot by developing business metrics, training managers, and overseeing auditing and data management processes. Her work focuses on aligning emerging technologies with evidence-based practice, operational realities, and realistic implementation expectations. Ashley holds a master’s degree in Forensic Psychology and served six years in the United States Marine Corps Reserve.
Crystal P. Sherrill is an Operational Excellence Strategist and Coach who helps organizations across various sectors, including corrections and electronic monitoring, establish a clear vision, order, and execution that doesn’t burn people out. With nearly 20 years of experience in learning, leadership, and operational restructuring, she builds systems that raise standards while supporting people. With 17 years inside the corrections and electronic monitoring space, her work sits at the intersection of people, learning, and operations. Crystal spent nearly two decades supporting parole, probation, and aftercare agencies through GPS and case management software, training field agents, supervisors, and leadership teams responsible for tens of thousands of cases. Her people-first approach ensures staff feel understood, supported, and confident in their roles, especially under pressure. Today, as the founder of a strategic planning and operations firm, Crystal partners with organizations to design learning, workflows, and leadership systems that are intentional, effective, and grounded in real-world demands. She believes operational excellence is not about working harder, but about integrity, clear expectations, and building systems that enable people to do meaningful work well. Her leadership philosophy is simple: when people are prepared, respected, and supported, performance naturally improves, fostering a culture of trust and excellence.
Leading and Embracing the Future: Artificial Intelligence in Community Supervision - Integration, Opportunities, Challenges, and Ethical Applications
SUNDAY, AUGUST 16 | 8:00 AM - 12:00 PM ET
Leadership and Management Reform TechnologySession Description: This ongoing interactive series combines expert presentations, demonstrations, interactive panels, and facilitated exercises to foster peer exchange and practical learning. Artificial Intelligence (AI) has become a force shaping organizational planning, decisions, and service delivery across sectors, including community corrections. As its use becomes more prevalent, AI continues offering opportunities to strengthen efficiency, effectiveness, and outcomes. Its growing role though also underscores persistent ethical, security, legal, and operational considerations agencies must manage. Building on prior APPA sessions in Atlanta (Spring 2026), NYC (Summer 2025); and Las Vegas (Winter 2025), this workshop moves from exploration/planning to implementation and maintenance. Participants will gain greater understanding of how AI is being responsibly integrated into daily correctional practice and staff development. Through demonstrations, case studies, and discussion; attendees will examine how AI can streamline processes, strengthen data-informed decisions, and expand capacity while safeguarding human judgment, ethics, and our core mission of equitable accountability and rehabilitation.
Training Objectives:
- Review and reflect on key concepts, demonstrations, and use cases presented throughout the session series to reinforce foundational understanding of AI within the community supervision and corrections field.Understand foundational principles of AI, including ethical and practical considerations such as privacy, security, transparency, and equity.
- Observe recorded demonstrations of generative AI and explore real-world applications that enhance efficiency, accuracy, and outcomes.
- Understand foundational principles of AI, including ethical and practical considerations such as privacy, security, transparency, and equity.
- Engage in hands-on action planning to identify potential AI applications, challenges, and next steps for responsible implementation within participants’ agencies.
- Develop communication strategies to effectively discuss and promote AI innovation and responsible use with local staff, stakeholders, and community partners.
Presenters
Ashley Martin has 19 years of experience with the South Carolina Department of Probation, Parole, and Pardon Services. She began her career as a field probation agent supervising high-risk populations and later served as a subject matter expert in evidence-based assessments, supervision planning, and violation decision-making. She currently serves as an Evidence-Based Analyst, where she supported an artificial intelligence pilot by developing business metrics, training managers, and overseeing auditing and data management processes. Her work focuses on aligning emerging technologies with evidence-based practice, operational realities, and realistic implementation expectations. Ashley holds a master’s degree in Forensic Psychology and served six years in the United States Marine Corps Reserve.
Vik Manne is the a passionate and innovative enterprise security architect and Artificial Intelligence (AI) researcher with extensive experience helping organizations succeed in complex technology initiatives. As a former Chief Technology Officer and Chief Information Security Officer, he provides mission-critical technical leadership across enterprise architecture, cybersecurity, and digital transformation.
Cristel Tullock, is the Chief of the San Francisco Adult Probation Department. Chief Tullock holds a MSW and a BA in Criminology and Corrections. With 25 years of experience in community corrections, she has trained with Kaiser Permanente's Psychiatry Department and contracted with California’s Mental Health Department to develop reentry strategies for sex offenders. Her expertise spans local, state, and national criminal justice reforms, and she has led a variety of programs designed to help justice-involved individuals rebuild their lives. Among her many accolades, she received the San Francisco District Attorney’s Victim Services Award from Kamala Harris in 2007. Additionally, she graduated from the APPA Leadership Institute in 2016 and is an active member of both the APPA AI Committee and the APPA Technology Committee.
Brian Passenheim began his career with the Placer County Probation Department in 2004 as a Deputy Probation Officer, starting at the Juvenile Detention Facility. A graduate of Woodcreek High School in Roseville, California, Brian launched his career as a Correctional Officer with the Brookings County Detention Center in South Dakota. He earned a Bachelor of Arts in Sociology from South Dakota State University in 2001, with minors in Criminal Justice and Spanish. Following his undergraduate studies, Brian served as a Parole Agent with the South Dakota Department of Corrections before returning to California to continue his public service. Throughout his tenure at the Placer County Probation Department, Brian has promoted through every rank, demonstrating strong leadership and a commitment to excellence. He served as Assistant Chief Probation Officer from 2021 until his appointment as Chief Probation Officer in March 2025. In addition to his leadership roles, he has held a wide range of responsibilities including Background Investigator, Field Training Officer, Public Information Officer, Safety Officer, Co-Coordinator of the CSEC team, and Evidence Room Manager. In 2023, Brian earned a Master of Science in Law Enforcement and Public Safety Leadership from the University of San Diego. Brian is passionate about serving the community and is honored to lead the department in its mission to enhance public safety, promote rehabilitation, and support positive change throughout Placer County.
Michael Laughlin holds a Master’s in Counseling/Guidance and is a former Senior U.S. Pretrial/Probation Officer-Specialist, later serving in multiple jurisdictions as a County Manager involving Jail Diversion, Pretrial, and Criminal Justice systems. He is past President of Texas Association of Pretrial Services and currently serves on their Professional Development Committee as well as the APPA Technology Committee’s AI Subcommittee. Additionally, Mr. Laughlin is a Licensed Professional Counselor-Supervisor, Licensed Chemical Dependency Counselor, and nationally Certified Pretrial Release and Pretrial Diversion Professional. He served over 30 years within clinical and criminal justice systems at municipal, state, county, and Federal levels providing and managing treatment services, as well as in Federal/County Courts overseeing clients and staff as a senior officer, treatment and workforce specialist and manager. During this he led multi-disciplinary, cross-system teams successfully excuting several in-custody and community-based treatment, jail diversion, and reentry/workforce programs gaining local and national recognition and replication. Mr. Laughlin trained many groups over this time covering treatment, corrections, criminal justice, pretrial, workforce development and data/performance measurement topics. He looks forward to fostering fresh ideas here around improving AI adoption and implementation to improve public safety operations and outcomes for staff, agencies, clients, and system stakeholders.
Dean Dittmann began his IT career over two and a half decades ago in the private sector as an end user support technician. Working for a small business, he worked his way through the ranks from service to sales and eventually becoming the location manager in California’s Central Valley. Seeking a new challenge, Dean joined a start-up company specializing in data services, telephony and converged networks. While with this company, Dean carried out a variety of roles doing everything from pulling cable to programming complex phone systems and configuring converged networks supporting computer-telephone integration. When presented with the opportunity to work for a Fortune 50 company, Dean left the startup and joined PepsiCo where he honed his skills managing enterprise-wide IT and network projects eventually serving as Senior Technician in the California region.
Steve Jackson serves as Chief Probation Officer for the San Joaquin County Probation Department, overseeing community supervision services in one of California’s largest counties, with a population of more than 800,000 residents. Chief Jackson was appointed Chief of the San Joaquin County Probation Department in March of 2020 having begun his career in 1998 as a Probation Officer in Stanislaus County.
Real Colors and The Job Changed. Did you? Managing the Shift to Supervisor
SUNDAY, AUGUST 16 | 8:00 AM - 12:00 PM ET
Community Collaboration Leadership and Management Supervision StrategiesSession Description: Everyone has a distinct temperament or personality. Real Colors is a fun, easy to understand system designed to identify a person’s temperament, or Real Colors. The Real Colors Workshop allows participants to examine who they are and how they relate to others, empowers participants by providing a framework for effective communication, and it provides keys to understanding what motivates each of the temperaments.
Training Objectives:
- Identify their own real colors personality traits.
- Understand the values strength joys, and needs of each Primary Color.
- Identify the major risk factors for recidivism that the IDA addresses.
- Identify and practice skills necessary for effective communication by learning how to speak in the language of the listener and listen in the language of the speaker.
- Build team unity by doing a FUN activity together that allows for additional teambuilding in the future.
Presenters
Aaron O’Connell has a solid history of facilitating curriculum based on Cognitive Theory and other Evidence-Based approaches. These programs include a wide array of curricula related to probation and the justice system such as Motivational Interviewing, Sex Offender Treatment and Supervision, Case Planning, Verbal De-escalation, Interpersonal Communication, and Case Documentation. Through his years of experience, he has developed strengths in curriculum design and curriculum writing to include instructional guides, evaluation tools, and other training aids for the Arizona Probation Officer Certification Academy. He is also an experienced project manager and new trainer mentor. Aaron holds a Bachelor’s Degree in Criminal Justice from Western Michigan University and a Master’s Degree in Educational Leadership from Northern Arizona University. Aaron has held positions as a Youth Specialist at Starr Commonwealth, a Probation Officer specializing in supervising sex offenders with the Maricopa County Adult Probation Department, a Curriculum Specialist with the Arizona Supreme Court, and is currently the Director of Learning and Development with the National Curriculum & Training Institute, (NCTI) Inc. Since 2007, Aaron has been a Master Trainer at NCTI and has trained hundreds of individuals to facilitate Real Colors and the Crossroads curricula. Aaron is a strong believer in the power that individuals have to make positive changes in their lives. He feels that through exposure to Real Colors and NCTI’s cognitive-based curricula that individuals can change.
Lindsay Boyd is an experienced criminal justice professional with over 15 years of expertise in probation, training, and curriculum development. She currently serves as an Account Manager at the National Curriculum & Training Institute (NCTI), where she supports the implementation of evidence-based programming that empowers justice-involved individuals to make lasting behavioral changes. Before stepping into her account management role, Lindsay was a Lead Facilitator & Producer for NCTI, delivering interactive training sessions for professionals in probation, corrections, and community-based organizations. Her deep understanding of curriculum delivery, combined with her ability to engage diverse audiences, makes her a trusted expert in the field. Prior to her work with NCTI, Lindsay was the Founder & CEO of Next Level Corrections, LLC, providing specialized training for probation and corrections officers. She also spent over 13 years with Ventura County Probation, including five years as a Senior Deputy Probation Officer, where she worked directly with justice-involved individuals and developed a strong foundation in evidence-based practices. In addition to her industry experience, Lindsay is a Continuing and Professional Education Instructor at the University of California, Davis, further demonstrating her commitment to training and professional development. She holds an MBA with an emphasis in Project Management from Capella University and a Bachelor’s degree in Criminal Justice from American InterContinental University.
Contributing Sponsors
Journal Technologies - WiFi, Expo Hall Bingo | Lifelab Studio - Expo Hall Bingo | North American Learning Institute - Expo Hall Bingo | Serucus Monitoring - Expo Hall Bingo | Smart Start - Lanyard | Tyler Technologies - Expo Hall Bingo
Also, special thanks goes to our Corporate Members!




