New York City Evidence-based Practices Training Track
Presented by NYCDOP
This training track offers community corrections professionals a unique opportunity to learn from the New York City Department of Probation (NYCDOP), a national leader in modern, community-centered supervision practices. Designed with practitioners in mind, this series of sessions explores how probation can be a catalyst for change – supporting accountability while fostering opportunity and reducing recidivism.
Through interactive panels and practitioner-led discussions, attendees will gain practical insight into NYDOP’s work across youth and adult supervision, including effective violation handling, courtroom collaboration, innovative officer training models, and the integration of data and technology into everyday operations. Sessions also spotlight NYC’s place-based programming like NeON, which brings services directly into the communities most impacted by the justice system.
Intensive Session
PROBATIONSTAT: USING DATA TO DRIVE CASE MANAGEMENT
Antonio Pullano Associate Commissioner, Adult Operations NYCDOP
Patricia Williams Deputy Commissioner of Juvenile Operations NYCDOP
Shamira Gambrell Associate Commissioner of Juvenile Operations NYCDOP
Razwan Mirza Chief Information Officer NYCDOP
Tonya Cauley-Scott is currently the Deputy Commissioner, Adult Operations for the New York City (NYC), Department of Probation. She plays a pivotal part in formulating, implementing and modifying departmental policies and procedures that are consistent with the objectives of the Probation Department. Additionally, she coordinates and maintains responsibility for the complex operations among the various units within Adult Operations.
Tonya began her career with the New York City Police Department (NYPD) in 1984 where she served for 20 years. After patrol, she worked in specialized units: Organized Crime Control Bureau; Drug Enforcement Administration Task Force; Manhattan Special Victims Squad; Manhattan North Homicide Squad; and the Joint Terrorist Task Force.
In 2007, Tonya began a second career with the New York State (NYS), Office of the Attorney General as a Medicaid Fraud Investigator. Throughout the years, she was ultimately promoted to Assistant Chief of the Executive Protection Detail in 2021. In 2023, she moved on to create an Intelligence Division for the NYS, Office of the Attorney General.
Tonya earned a Bachelor of Science Degree in Organizational Management from Manhattan College.
Antonio Pullano is currently the Associate Commissioner of Adult Operations at the NYC Department of Probation. He spent more than a decade working in medicine in the Private Sector with a primary focus on helping the public. Having been born and raised in New York City, he began looking for the means to more directly support the city that he loves. He transitioned to working in the Public Sector with the Department of Probation in 2024. As a part of the NYC Probation Family, he has been working to help the agency grow along with this great city. He continues to live in New York City with his family, doing what he can to make the city a better place now and for future generations.
Patricia Williams has over 20 years’ experience in child welfare and juvenile justice. Patricia holds a BA from Hofstra University and a Master’s in Criminal Justice from John Jay College. Patricia has held various leadership roles throughout her 23 years career at ACS, including being the Assistant Commissioner of a citywide juvenile diversion program that served over 7000 youth and families a year. Patricia is proficient in creating and assessing programs, streamlining processes, Ms. Williams is currently the Deputy Commissioner of Juvenile Operations at NYC Department of Probation in which she oversees all juvenile operations.
Shamira Gambrell is a seasoned professional with over 20 years of experience in probation practice and community corrections, having worked with both juvenile and adult populations. Currently serving as the Associate Commissioner of Juvenile Operations at the New York City Department of Probation, she leads critical efforts in programming, staffing strategies, and interagency collaboration to enhance probation services across the city. Shamira is skilled in analyzing data, implementing effective policies, and driving strategic initiatives to achieve meaningful and sustainable outcomes.
Shamira's dedication to equity and excellence in community justice has been strengthened through advanced training at Georgetown University in the Crossover Youth Practice Model and Reducing Racial and Ethnic Disparities in Juvenile Justice. Her leadership extends to coordinating with key stakeholders and leveraging cross-system partnerships to address complex challenges in probation operations.
Currently pursuing her Doctorate in Executive Leadership at St. John Fisher University, Shamira remains committed to continuous learning and transformative leadership. She is driven by a passion to ensure that probation services create meaningful opportunities and lasting impacts for individuals and communities alike.
Razwan Mirza is a visionary IT leader and strategic innovator currently serving as Chief Information Officer (CIO), where he spearheads technology-driven initiatives that have transformed public safety operations. Through the deployment of cutting-edge technologies, data-driven systems, and integrated communication platforms, Mr. Mirza has enhanced multiple operational efficiencies, strengthened cybersecurity frameworks, and improved overall public safety outcomes. His leadership has been pivotal in aligning IT strategy with public policy, ensuring that technology solutions deliver measurable impact on community well-being and criminal justice system. Prior to his current role as CIO, Mr. Mirza played a transformative role in serving NYC Department of Social services, Department of Homeless Services, and the NYC Department of Aging for over 23years combined. In his earlier role as an agency’s Chief Enterprise Architect and later as Infrastructure Director he led large-scale digital transformation initiatives that modernized IT infrastructure, improved service accessibility, and optimized operational efficiency across government agencies. By introducing scalable solutions, robust enterprise architectures, and innovative digital platforms, Mr. Mirza revolutionized how public services are delivered, enabling better support for the vulnerable population of NYC. With a proven track record of leveraging technology for public good, Mr. Mirza continues to drive innovation, operational excellence, and strategic growth in the public sector through visionary IT leadership.
In this intensive session, participants will explore the NYC Department of Probation’s Five Pillars—recidivism, employment, education, housing stability, and mental health—to create targeted assessments and personalized client plans. A live demonstration of the ProbationStat case-level dashboard, coupled with agency-wide discussion, will show how pillar-based insights translate into actionable strategies, streamline caseload management, and foster collaborative, data-driven decision-making.
Workshops
INSIDE THE JUVENILE COURTROOM: HOW JUDGES NAVIGATE YOUTH CASES
MONDAY, AUGUST 25TH | 2:00 PM - 3:00 PM ET
Presenters:
Hon. Alison Hamanjian Supervising Judge Bronx County Family Court
Hon. Raymond I. Bruce Judge NYS Supreme Court, Bronx County, Criminal Division
Hon. Peter J. Passidomo Deputy Administrative Judge New York City Family Court
Violet Fredericks, PhD Chief of Staff NYCDOP
Hon. Alison Hamanjian was appointed to the New York City Family Court by Mayor Bill de Blasio in 2018 after previously serving as an Interim Civil Court Judge, assigned to Kings County Criminal Court, in 2017. In October 2018, Judge Hamanjian was designated an Acting Supreme Court Justice by Chief Administrative Judge Lawrence K. Marks and assigned to the Richmond County Youth Part where she served as a hybrid judge presiding over violent felony offenses in the Youth Part as well as juvenile delinquency, child protective, custody/visitation and family offense matters in Richmond County Family Court.
In July 2022, Judge Hamanjian was appointed as the Supervising Judge of Richmond County Family Court. In December 2023, she was appointed by Chief Administrative Judge Joseph Zayas as Co-Chair of the New York State Unified Court System’s Family Court Advisory and Rules Committee and, in January 2025, Judge Hamanjian was appointed as the Supervising Judge of Bronx County Family Court.
Judge Hamanjian previously served as a Court Attorney Referee in Richmond County Family Court; Assistant Deputy Counsel to Hon. Judy Harris Kluger, former Chief of Policy and Planning for the Unified Court System; and Principal Law Clerk to Hon. Michael A. Corriero, former presiding justice of Manhattan’s Youth Part.
Before joining the New York State Unified Court System, Judge Hamanjian served as Supervising Attorney for the Urban Justice Center’s Domestic Violence Project and began her career as an Assistant District Attorney in Bronx County handling cases involving domestic violence, child abuse and sex crimes.
Judge Hamanjian received her undergraduate degree from Hunter College of the City University of New York and her law degree from New York Law School.
Justice Raymond L. Bruce was born and raised in Washington Heights of New York County. He received his Bachelor of Arts at New York University where he had a triple major in Spanish, Mathematics and Political Science. Justice Bruce was awarded his Law Degree from Temple University School of Law.
Justice Bruce enjoyed the distinct privilege of studying at the University of Madrid, resulting in his ability to read, write and speak Spanish fluently. Currently, Justice Raymond L. Bruce is one of few bilingual Justices assigned to Bronx County Supreme Court, Criminal Division. Justice Bruce also holds the distinct honor of being one of the few black males, sitting as a Justice of the New York State Supreme Court, NY County.
As a result of the way he continues to feel about his community, Justice Bruce selected jobs that allowed him to advocate for the under-represented and the voiceless. Throughout his career Justice Bruce demonstrated a tenacity of fairness and being a man with a just cause. These characteristics lead our honoree to be elected among his peers to sit on the bench in 2001, the same day that New York faced the terror attacks on 9/11. Every day since this nomination, Justice Bruce sits on the bench dispensing justice in a fair manner in the Criminal Court, Bronx County.
Justice Bruce believes he has been called for a purpose and blessed in many ways. He is married to Darlene and they have 2 children, Precious and Nasiah. When Justice Bruce is not with his family, he is often found at schools speaking to at risk youth, supporting community organizations and hosting interns in chambers. For these reasons, he believes he is successful, and he thanks the Lord continuously for his blessings.
Hon. Peter Passidomo is the Deputy Administrative Judge of the New York City Family Court. He was appointed to the Family Court Bench by Mayor Michael Bloomberg in 2012 and reappointed to a new term by Mayor Eric Adams in 2022.
Along with the Administrative Judge, Judge Passidomo overseas the entire NYC Family Court including 73 Judges, 39 Support Magistrates and 35 Court Attorney-Referees as well as over 1200 non-judicial employees. Since his appointment as Deputy Administrative Judge, Judge Passidomo has focused on improving the process for child support litigants. As a result, the Support Triage Part opened in Kings County Family Court in March 2025, where litigants are greeted by court staff to review and collect financial documents, the parties then meet with a court attorney to explain the process and attempt to resolve the case before the parties appear in the courtroom before the support magistrate. Delays have been reduced by over 75% since the new Part has opened and cases are resolved expeditiously.
In addition to his responsibilities as Deputy Administrative Judge, Judge Passidomo sits in the Bronx County Family Court presiding over cases involving Juvenile Delinquency, Child Neglect and Abuse, as well as confirmation hearings in support cases where incarceration is recommended by the support magistrate. He is also the presiding Judge for the Crossover Youth Practice Model implemented in the Bronx in 2013. In this role, Judge Passidomo hears cases charging Juvenile Delinquency against youth who are in the foster care system as a result of parental neglect or abuse.
Judge Passidomo has served the New York State Family Court in many high-level positions over the past 34 years. Prior to his appointment to the Family Court Bench in 2012, Judge Passidomo served as the Chief Clerk of the New York City Family Court; Chief Magistrate of the New York State Family Court and as Vice Dean of the New York State Judicial Institute.
Judge Passidomo graduated magna cum laude from the State University of New York at Albany in 1982, with a B.A. degree. He received his J.D. degree from Fordham Law School in 1985, graduating in the top 10% of his class.
This panel discussion brings together experienced judges, who preside in both the family court and criminal court, to share insights into youth justice cases—from the point of intake through the final disposition. The conversation will explore differences in handling these cases within both family and criminal court settings, emphasizing the importance of multidisciplinary collaboration, judicial discretion, and innovative interventions to foster better outcomes for youth. The session is designed to illuminate procedural challenges, reform efforts, and successful practices. In doing so, panel discussion offers a forum for exchanging practical experiences and ideas that may inform improvements within juvenile justice systems.
PROGRAMS THAT DRIVE THE CITY: A DEEP DIVE INTO RESOURCES AND OPPORTUNITIES
MONDAY, AUGUST 25TH | 2:00 PM - 3:00 PM ET
Presenters:
Deldreana E. Peterkin Senior Director of Programs NYCDOP
Tiffany Bell Director of the Neighborhood Opportunity Network (NeON) NYCDOP
Deldreana E. Peterkin is the Senior Director of Programs and Evaluation at the New York City Department of Probation, an agency committed to building stronger and safer communities by fostering change and expanding opportunities. In her role, she ensures that both juvenile and adult probation clients have access to meaningful training, mentorship, therapeutic services, and employment resources—tools essential for improving prosocial activities, employability and increasing earning potential.
As Senior Director, Ms. Peterkin has led the development and enhancement of workforce programs by creating accessible guides, implementing effective strategies, and facilitating workshops and trainings. Her efforts have significantly strengthened program delivery, resulting in a threefold increase in client referrals to employment-related services.
Ms. Peterkin is the recipient of the 2019 Isaac Lieberman Public Service Award. She holds a Bachelor’s degree in Criminal Justice from Saint Augustine’s University.
Tiffany Bell earned her bachelor's degree from Hampton University and is currently working towards her master's degree at the Metropolitan College of New York. She serves as the Citywide Director of the Neighborhood Opportunity Network (NeON) within the New York City Department of Probation. In this capacity, Ms. Bell has effectively launched innovative programs across the seven NeON sites throughout the city, focusing on reducing recidivism, improving educational access, and creating employment opportunities for clients. Moreover, she is committed to various community-based initiatives. As an active participant in the Gun Violence Prevention Task Force (GVPTF), she works on targeted precincts to develop programs that encourage community engagement and mitigate gun violence. Within the NeON framework, Tiffany Bell supervises several initiatives, including NeON Arts and NeON Photography, among others. Additionally, she oversees the agency's Clothing Closet and Pantries, ensuring that clients have access to vital food and clothing resources.
Join us for an engaging and informative session presented in collaboration with the NYC Department of Probation’s (DOP) Program and Neon teams. This session is designed to highlight the wide range of supportive services, programs, and opportunities available to individuals under supervision, their families, and the broader community.
The session will also feature an overview of key partnerships and initiatives such as NeON (Neighborhood Opportunity Network), which provides local, community-driven programming in neighborhoods across NYC.
THE NUTS AND BOLTS OF PREPARING AN EFFECTIVE VOP
MONDAY, AUGUST 25TH | 3:15 PM - 4:15 PM ET
Presenters:
Bridget Hamblin Deputy Commissioner for Legal Affairs and General Counsel NYCDOP
Sheri Silverblatt Deputy General Counsel NYCDOP
Bridget Hamblin is Deputy Commissioner for Legal Affairs and General Counsel at the New York City Department of Probation. Ms. Hamblin serves as the Legal Advisor for the agency on issues of fact, policy and law; evaluates the Department’s opportunities and risks; and seeks to limit the liability and exposure to the Department and the City. In addition, she is responsible for overseeing the Department’s Intergovernmental and Legislative Affairs Unit; Conditional Release Commission Unit; General Law Unit; Operations Litigations Unit and the Investigations and Trials Unit. Prior to this role, Ms. Hamblin served as the Deputy General Counsel at the New York City Fire Department and was an Assistant District Attorney in Bronx County. She earned her Juris Doctor from Hofstra University School of Law and her Bachelor of Arts in Government from Cornell University. Ms. Hamblin has a dedicated commitment to public service and uses her knowledge and skills to positively impacting the criminal justice system.
As a practicing attorney with the New York City Department of Probation for over 30 years, Deputy General Counsel Sheri Silverblatt handles an extensive variety of matters for the Agency, including overseeing the prosecution of thousands of probation violations citywide, and the review of a comparable number of case records. She was instrumental in the revision of the New York City conditions of probation and was active in the creation of the specialized New York City Probation courts. Ms. Silverblatt provides legal counsel to executive staff regarding policy matters and criminal, civil, and family law, and she trains and advises Judges, district attorneys, and defense counsel regarding probation law, the conditions of probation, and Agency issues.
Join NYC Department of Probation attorneys as they discuss how to best prepare Violations of Probation and present them to the Court. Each step - from the documentation needed, to drafting the Violation, to the court appearance – is discussed. What effective strategies do they employ when they engage with the Courts? How do they build collaborative relationships with the Court and defense counsel? How do they build trust with the Courts so that Probation’s recommendation has significant impact? New York City is unique in that it has a team of dedicated attorneys who specialize in overseeing over a thousand VOPs citywide. They will share their valuable insight and complex challenges they encounter as they provide counsel to the largest probation department in the country.
THE 5 PILLARS MEETS THE 5 BOROUGHS
TUESDAY, AUGUST 26TH | 8:00 AM - 9:30 AM ET
Presenters:
Antonio Pullano Associate Commissioner, Adult Operations NYCDOP
Patricia Williams Deputy Commissioner of Juvenile Operations NYCDOP
Shamira Gambrell Associate Commissioner of Juvenile Operations NYCDOP
Antonio Pullano is currently the Associate Commissioner of Adult Operations at the NYC Department of Probation. He spent more than a decade working in medicine in the Private Sector with a primary focus on helping the public. Having been born and raised in New York City, he began looking for the means to more directly support the city that he loves. He transitioned to working in the Public Sector with the Department of Probation in 2024. As a part of the NYC Probation Family, he has been working to help the agency grow along with this great city. He continues to live in New York City with his family, doing what he can to make the city a better place now and for future generations.
Patricia Williams has over 20 years’ experience in child welfare and juvenile justice. Patricia holds a BA from Hofstra University and a Master’s in Criminal Justice from John Jay College. Patricia has held various leadership roles throughout her 23 years career at ACS, including being the Assistant Commissioner of a citywide juvenile diversion program that served over 7000 youth and families a year. Patricia is proficient in creating and assessing programs, streamlining processes, Ms. Williams is currently the Deputy Commissioner of Juvenile Operations at NYC Department of Probation in which she oversees all juvenile operations.
Shamira Gambrell is a seasoned professional with over 20 years of experience in probation practice and community corrections, having worked with both juvenile and adult populations. Currently serving as the Associate Commissioner of Juvenile Operations at the New York City Department of Probation, she leads critical efforts in programming, staffing strategies, and interagency collaboration to enhance probation services across the city. Shamira is skilled in analyzing data, implementing effective policies, and driving strategic initiatives to achieve meaningful and sustainable outcomes.
Shamira's dedication to equity and excellence in community justice has been strengthened through advanced training at Georgetown University in the Crossover Youth Practice Model and Reducing Racial and Ethnic Disparities in Juvenile Justice. Her leadership extends to coordinating with key stakeholders and leveraging cross-system partnerships to address complex challenges in probation operations.
Currently pursuing her Doctorate in Executive Leadership at St. John Fisher University, Shamira remains committed to continuous learning and transformative leadership. She is driven by a passion to ensure that probation services create meaningful opportunities and lasting impacts for individuals and communities alike.
Tonya Cauley-Scott is currently the Deputy Commissioner, Adult Operations for the New York City (NYC), Department of Probation. She plays a pivotal part in formulating, implementing and modifying departmental policies and procedures that are consistent with the objectives of the Probation Department. Additionally, she coordinates and maintains responsibility for the complex operations among the various units within Adult Operations.
Tonya began her career with the New York City Police Department (NYPD) in 1984 where she served for 20 years. After patrol, she worked in specialized units: Organized Crime Control Bureau; Drug Enforcement Administration Task Force; Manhattan Special Victims Squad; Manhattan North Homicide Squad; and the Joint Terrorist Task Force.
In 2007, Tonya began a second career with the New York State (NYS), Office of the Attorney General as a Medicaid Fraud Investigator. Throughout the years, she was ultimately promoted to Assistant Chief of the Executive Protection Detail in 2021. In 2023, she moved on to create an Intelligence Division for the NYS, Office of the Attorney General.
Tonya earned a Bachelor of Science Degree in Organizational Management from Manhattan College.
The Operations divisions of the NYC Department of Probation covering Family Court, Criminal Court, & Supreme Court discuss the structure of NYC Department of Probation and how they approach managing large populations of clients. The team presents the concept of "The 5 Pillars" and how this strategy helps to focus resources on the key aspects of a client's life to effectively reduce recidivism.
ADVANCING PROBATION THROUGH INNOVATIVE TRAINING
TUESDAY, AUGUST 26TH | 2:00 PM - 3:30 PM ET
Presenters:
Kimberly J. Irby Director of Training NYCDOP
Kory L. Blackwell Assistant Commissioner, Division of Staff and Organizational Development NYCDOP
Michael Tarello Supervising Probation Officer NYCDOP
Kimberly J. Irby is currently the Director of Training for the New York City Department of Probation. Her career path led her to the probation department over thirty years ago. Kimberly acclimated herself to the role of probation officer rather quickly. Working with some of the most violent juvenile offenders in New York City. This afforded Kimberly the opportunity to work closely with the courts as well as many community stakeholders to determine the best services and outcomes for justice involved youth. Never shying away from a challenge, Kimberly entered a supervisory role working closely with supervision officers as well as their clients. Over the years, Kimberly has worked on various committees, work groups, and panels to aid in the development of new probation practices. Kimberly works tirelessly to foster training programs that allow staff the opportunity to challenge their own thinking and work towards becoming agents of change. Kimberly is committed to tunneling through barriers, and motivating people to be their very best. Impossible is not an option, only a moment in time. With that she says, “If we can save one life, grant one opportunity, open one door, help others to dream, then none of this is in vain.”
Assistant Commissioner Kory L. Blackwell is a seasoned criminal justice professional with over 20 years of service in public safety, leadership, and law enforcement training. In his current role leading the Division of Staff and Organizational Development (DSOD), he oversees all training initiatives for new recruits, in-service staff, and specialized units in Adult, Juvenile, and Intelligence Operations.
AC Blackwell has led the modernization of the Department’s training infrastructure, spearheading the development of a state-of-the-art Academy, a Virtual Reality Tactical Training Program, and new standards in leadership and tactical readiness. He restructured DSOD into three key branches: Academy Operations, Staff Development & Training, and the Armorer’s Unit.
Prior to this role, he served as Branch Chief of Bronx Adult Operations and as a Supervising Probation Officer in the Intelligence Unit, managing critical investigations and high-risk responses citywide.
A certified IDC Trainer and Firearms Instructor, AC Blackwell is a respected mentor and expert in defensive tactics and arrest procedures. He is known for his visionary leadership, professionalism, and commitment to accountability and service. His impact continues to shape a culture of excellence within the NYC Department of Probation.
Supervising Probation Officer Michael Tarello currently leads the NYC Department of Probation’s Intelligence Division-Cyber Unit, which he founded in 2018 focusing on social media investigations. Under his leadership, the unit restructured traditional intelligence reporting by introducing the Cyber Intelligence Report to enhance situational awareness and support operational needs.
In 2022, SPO Tarello established the Department’s first Digital Forensics Unit, a major advancement in the agency’s capability to combat cyber-enabled crimes, leading to the apprehension of offenders engaged in crimes against children.
With over 18 years of service, SPO Tarello began his career supervising high-risk individuals within the Special Offenders Unit. He was later selected to join the Department’s inaugural Sex Offender Containment Unit, specializing in managing high-risk sex offenders.
Following his success in supervision, he transitioned to the Intelligence Division, where he contributed to high-risk warrant executions, gang and firearm investigations. He has also led and coordinated joint operations with various local and federal law enforcement agencies.
Currently, SPO Tarello and his team are collaborating with the Department’s Training Division to design and implement Virtual Reality training scenarios for probation officers. He also supports agency-wide training efforts by delivering presentations on arrest procedures and cyber awareness, identifying high-risk applications and online predator tactics.
This session, led by the NYC Department of Probation’s Division of Staff and Organizational Development (DSOD), explores innovative, evidence-based training techniques designed to prepare probation officers for real-world challenges. Topics include VR-based simulations, scenario-based learning, and structured mentorship models that enhance officer safety, critical decision-making, and field performance. Attendees will engage with empirical data demonstrating program efficacy and participate in interactive discussions to explore best practices for implementing and sustaining modern training approaches across agencies.
TECH-DRIVEN TRANSFORMATION
WEDNESDAY, AUGUST 27TH | 9:15 AM - 10:45 AM ET
Presenter:
Razwan Mirza Chief Information Officer NYCDOP
Razwan Mirza is a visionary IT leader and strategic innovator currently serving as Chief Information Officer (CIO), where he spearheads technology-driven initiatives that have transformed public safety operations. Through the deployment of cutting-edge technologies, data-driven systems, and integrated communication platforms, Mr. Mirza has enhanced multiple operational efficiencies, strengthened cybersecurity frameworks, and improved overall public safety outcomes. His leadership has been pivotal in aligning IT strategy with public policy, ensuring that technology solutions deliver measurable impact on community well-being and criminal justice system. Prior to his current role as CIO, Mr. Mirza played a transformative role in serving NYC Department of Social services, Department of Homeless Services, and the NYC Department of Aging for over 23years combined. In his earlier role as an agency’s Chief Enterprise Architect and later as Infrastructure Director he led large-scale digital transformation initiatives that modernized IT infrastructure, improved service accessibility, and optimized operational efficiency across government agencies. By introducing scalable solutions, robust enterprise architectures, and innovative digital platforms, Mr. Mirza revolutionized how public services are delivered, enabling better support for the vulnerable population of NYC. With a proven track record of leveraging technology for public good, Mr. Mirza continues to drive innovation, operational excellence, and strategic growth in the public sector through visionary IT leadership.
This session focuses on integrating technology within probation departments to enhance supervision, monitoring, and case management. Participants will explore various tools such Virtual Reality, Electronic Monitoring, risk assessment software, and data management systems to streamline operations, improve efficiency, and ensure better outcomes for individuals under supervision. The session will also cover the role of digital platforms and dashboard in enhancing communication between internal functional areas, as well as the use of Artificial Intelligence technology and progress tracking. Key discussions will include challenges and best practices for implementing these technologies, ensuring privacy and data security, and training staff to effectively use these tools. By the end of the session, attendees will have a clearer understanding of how to leverage technology to improve probation practices and support rehabilitation efforts.