Commissioner Juanita N. Holmes was appointed to the New York City Department of Probation on March 10, 2023. Her mission for the department is to enhance public safety and reduce recidivism by providing justice-involved individuals with effective and individualized supervision support and opportunities for personal growth.
Prior to joining the probation department, Ms. Holmes began her distinguished career with the New York City’s Police Department as a patrol officer. During her tenure at NYPD, Ms. Holmes demonstrated her leadership skills and her dedication to the community while rising through the ranks - serving as sergeant, lieutenant, captain, deputy inspector, and inspector.
Looking to continue her work on a citywide level, Ms. Holmes transferred to the Training Bureau as executive officer, later being promoted to the rank of deputy chief and eventually becoming commanding officer of the department’s Domestic Violence Unit. On September 16, 2016, Ms. Holmes became the first African American woman to serve as borough commander when she was promoted to assistant chief. Ms. Holmes ended her career with the NYPD as the Chief of Training.
In 2018, Ms. Holmes transitioned into the private sector, serving as Global Head of Corporate Security at BNY Mellon. She resumed public service in December 2019 and was named Commanding Officer of the NYPD’s School Safety Division; later she was promoted to Chief of Collaborative Policing. History was made on October 29, 2020, when Ms. Holmes was appointed Chief of Patrol, becoming the highest ranking African American woman in the NYPD and the first woman to serve as Chief of Patrol.
Juanita N. Holmes earned her Bachelor of Science degree in biology from St. Joseph’s College and graduated from the Police Management Institute at Columbia University. She is one of 16 members of her close family to serve in the NYPD.

Ms. Tonya Cauley-Scott is currently the Deputy Commissioner, Adult Operations for the New York City (NYC), Department of Probation. She plays a pivotal part in formulating, implementing and modifying departmental policies and procedures that are consistent with the objectives of the Probation Department. Additionally, she coordinates and maintains responsibility for the complex operations among the various units within Adult Operations.
Tonya began her career with the New York City Police Department (NYPD) in 1984 where she served for 20 years. After patrol, she worked in specialized units: Organized Crime Control Bureau; Drug Enforcement Administration Task Force; Manhattan Special Victims Squad; Manhattan North Homicide Squad; and the Joint Terrorist Task Force.
In 2007, Tonya began a second career with the New York State (NYS), Office of the Attorney General as a Medicaid Fraud Investigator. Throughout the years, she was ultimately promoted to Assistant Chief of the Executive Protection Detail in 2021. In 2023, she moved on to create an Intelligence Division for the NYS, Office of the Attorney General.
Tonya earned a Bachelor of Science Degree in Organizational Management from Manhattan College.

Antonio Pullano is currently the Associate Commissioner of Adult Operations at the NYC Department of Probation. He spent more than a decade working in medicine in the Private Sector with a primary focus on helping the public. Having been born and raised in New York City, he began looking for the means to more directly support the city that he loves. He transitioned to working in the Public Sector with the Department of Probation in 2024. As a part of the NYC Probation Family, he has been working to help the agency grow along with this great city. He continues to live in New York City with his family, doing what he can to make the city a better place now and for future generations.

Patricia Williams has over 20 years’ experience in child welfare and juvenile justice. Patricia holds a BA from Hofstra University and a Master’s in Criminal Justice from John Jay College. Patricia has held various leadership roles throughout her 23 years career at ACS, including being the Assistant Commissioner of a citywide juvenile diversion program that served over 7000 youth and families a year. Patricia is proficient in creating and assessing programs, streamlining processes, Ms. Williams is currently the Deputy Commissioner of Juvenile Operations at NYC Department of Probation in which she oversees all juvenile operations.

Shamira Gambrell is a seasoned professional with over 20 years of experience in probation practice and community corrections, having worked with both juvenile and adult populations. Currently serving as the Associate Commissioner of Juvenile Operations at the New York City Department of Probation, she leads critical efforts in programming, staffing strategies, and interagency collaboration to enhance probation services across the city. Shamira is skilled in analyzing data, implementing effective policies, and driving strategic initiatives to achieve meaningful and sustainable outcomes.
Shamira's dedication to equity and excellence in community justice has been strengthened through advanced training at Georgetown University in the Crossover Youth Practice Model and Reducing Racial and Ethnic Disparities in Juvenile Justice. Her leadership extends to coordinating with key stakeholders and leveraging cross-system partnerships to address complex challenges in probation operations.
Currently pursuing her Doctorate in Executive Leadership at St. John Fisher University, Shamira remains committed to continuous learning and transformative leadership. She is driven by a passion to ensure that probation services create meaningful opportunities and lasting impacts for individuals and communities alike.

Razwan Mirza is a visionary IT leader and strategic innovator currently serving as Chief Information Officer (CIO), where he spearheads technology-driven initiatives that have transformed public safety operations. Through the deployment of cutting-edge technologies, data-driven systems, and integrated communication platforms, Mr. Mirza has enhanced multiple operational efficiencies, strengthened cybersecurity frameworks, and improved overall public safety outcomes. His leadership has been pivotal in aligning IT strategy with public policy, ensuring that technology solutions deliver measurable impact on community well-being and criminal justice system. Prior to his current role as CIO, Mr. Mirza played a transformative role in serving NYC Department of Social services, Department of Homeless Services, and the NYC Department of Aging for over 23years combined. In his earlier role as an agency’s Chief Enterprise Architect and later as Infrastructure Director he led large-scale digital transformation initiatives that modernized IT infrastructure, improved service accessibility, and optimized operational efficiency across government agencies. By introducing scalable solutions, robust enterprise architectures, and innovative digital platforms, Mr. Mirza revolutionized how public services are delivered, enabling better support for the vulnerable population of NYC. With a proven track record of leveraging technology for public good, Mr. Mirza continues to drive innovation, operational excellence, and strategic growth in the public sector through visionary IT leadership.

As American Probation and Parole Association’s Probation Fellow, Mark Stodola brings over 30 years of experience working in the field of court management and adult probation in Arizona. Mark worked at the Maricopa County Adult Probation Department for 18 years serving in a number of capacities including division director overseeing drug and alcohol treatment programs, problem solving courts and services for the mentally ill. Mark later became the Court Administrator of the Tempe Municipal Court where he served for eight years managing the day to day activities of the court. Most recently Mark served as Program Services Manager in the Adult Probation Services Division of the Arizona Supreme Court where he had oversight of treatment programs for Arizona’s Adult Probation Departments. Mark has presented training on topics surrounding high risk drunk drivers at national, regional and state conferences throughout the country. Mark also is an adjunct instructor at Arizona State University. Mark received his undergraduate degree in History from the University of Wisconsin-Madison and his Master’s Degree in Education from Northern Arizona University. Mark became a Graduate Fellow through the National Council of State Courts Institute of Court Management.

Paul Hofmann is the Probation and Parole Outreach Liaison for the American Probation and Parole Association (APPA) in NHTSA Region 8. Previously, Paul worked for Colorado's Judicial Department in the Division of Probation Services as a probation analyst. In this role, he oversaw the state's Alcohol and Drug Driving Safety Program, supported local probation departments in staff training, conducted offender assessments, and supervised DWI offenders. Paul also collaborated with Colorado's Highway Safety Office to secure training and funding for the establishment of the state's first six DWI courts. He brings over 30 years of experience in training probation and parole officers, community corrections case managers, and substance abuse counselors.

Andrea Henderson earned a Bachelor of Science in Criminal Justice in 1994 and retired as a Supervisor from the Harris County CSCD in Houston in 2022. She possesses extensive experience working with clients in Felony Substance Abuse facilities, as well as those on probation for DWI and sex-related offenses. With nearly a decade of experience working directly with Harris County Criminal Courts and clients under Pretrial Bond supervision, Andrea has been a certified DWI Education Instructor for the State of Texas since 2006. She is dedicated to educating DWI offenders about the significance of applying classroom lessons to prevent further offenses and save lives. Andrea can be reached here.

Region 5, Les Schultz recently retired as a Probation Director in Southern Minnesota. He has been very active in the DWI/DUI world, developing several intensive supervision programs and a multi county treatment court. Les has been very active in various correctional associations including APPA where he was a Regional Representative at Large and Treasurer. He also has taught correctional courses at a local State college. Looking ahead, Les is excited to start in this new role and assist various states with education and information.