Functional Standards Development for Automated Case Management Systems for Probation
Contracting Agency: Bureau of Justice Assistance

Resources of this project were used to develop a document defining functional standards to assist probation agencies in implementing effective automated case management systems. Project staff identified adult probation agencies that employed effective case management practices or had automated case management systems and obtained written specifications from ten to fifteen agencies with exemplary systems. Then in partnership with the National Center for State Courts, staff analyzed the specifications to distill the common elements that composed the functional requirements of automated case management systems for probation agencies and drafted a document outlining recommended standards and functional requirements. The document was reviewed and edited by a team of probation professionals with expertise in automated case management systems and was e-published for public comment. The document is available in print, on compact disk, or for download from the APPA website.

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